Resources to help your business manage through uncertainty

As communities throughout the world respond to COVID-19 (coronavirus), we know that this time presents unique challenges for businesses. Here are some tips and recommendations to help you navigate this for your employees and customers. For the most timely information and guidance on COVID-19, please monitor the World Health Organization website.

Communicating with your customers

1. If your hours of operation have changed, edit your Business Profile on Google.

2. Use Posts to communicate information directly on your Business Profile on Google, like special offers or inventory updates.

3. Turn on your messaging so that your customers can get in touch with you in real-time from your Business Profile on Google.

4. Consider setting an email auto-reply with answers to frequently asked questions.

Communicating with your employees and team members

1. Share your calendar with your team members, so they can find your schedule.
2. Set up Google Hangout Meet to help you and your team members work from home.

Working from home

1. Learn how you can work remotely in a productive way, with this minicourse from our Google Primer app.

2. Work effectively from home with these tools and resources from Grow with Google.

3. Collaborate using a shared document, a quick conference call, or a chat room.

4. Use these 6 tips for better video calls

5. Access important documents from anywhere by uploading them to the Cloud through a product like Google Drive or downloading to your mobile phone or computer for offline access.

As the situation evolves, we’ll share updates on this page and on our Mahir Digital Bersama Google Facebook page.