Frequently Asked Questions

Want to know more about the Google Digital Workshop Series program or Google My Business? We've got you covered here. For any other questions, please contact

About the program

Google Digital Workshop Series is a program that aims to help Malaysian businesses like yourself to take a leap into the digital world through Google My Business and other digital marketing tools. 

The program empowers businesses in Malaysia by upskilling you with the right knowledge and tools to build up your business' digital capabilities, with the aim of increasing your business presence in the age of digital transformation.

The program is broken down into 4 events:

  • The Google Digital Workshop Series program in Kuala Lumpur:
    • Series #1: A training the trainers session on the 26th September
    • Series #2: A morning session for business associations on the 29th September
    • Series #3: An afternoon session for women-led businesses on the 29th September
  • The Google Digital Workshop Series program in Kuching:
    • Series #4: A training the trainers session on the 10th October

Google believes in helping Malaysian businesses with their digital journey through Google My Business. This program offers participants with an opportunity to increase their skills with the latest digital tools and the experience of applying the learnings into their business, with the aim of increasing their business presence online.

For Google My Business, you can find the study materials here. Try to go as deep into the materials as you can to master the modules! 

To understand more about Google Ads, visit the Academy for Ads to get access to the online training. If you want to take it up a notch, prep yourself and take the exams to be certified in Google Ads! 

About Google My Business

Google My Business is a free tool to help your business go online and make it easier for people to find you on Google Search and Maps.

Anyone can use Google My Business free of charge. Really, we mean it. You can also learn more about using Google Ads to help drive your business by visiting this site.

If you previously used Google Places for Business or Google+ Pages Dashboard to manage your business information, your account has been automatically upgraded to Google My Business.

Google My Business complements your existing website by giving your business a public identity and presence with a listing on Google. The information that you provide about your business can appear on Google Search, Maps and Google+.

Just your Google listing. Our free website builder uses your listing’s information to auto-generate a simple site. You can also add photos or choose from different designs to customise your free website to your business.

For most businesses, verification means requesting, receiving and reading a verification postcard from Google. You might also have other verification options. Learn how to verify your business.

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