Six 3rd place winners:
Haffhus by Dialogshift: Chatbot & live chat experience for the SPA & wellness hotel. Helpshotel guests in the pre-stay/pre-booking phase where they gather information.
Heymarket: Answers questions and manages booking, an event spaces for a wedding venue.
Remedo with agents to connect with hundreds of doctors in India: The chatbot helps automatically answer common questions and provides live chat support for a complete patient solution.
Switchbird: Addresses existing/potential customers of Switchbird (messaging software) with options to schedule a demo, see examples, get pricing or talk to a human.
Ulta Beauty: Offers a unique experience for customer service assistance and to obtain current occupancy levels and popular products that are available at a given store location via Ulta's BOPIS program. Also provides an easy way to book a service appointment.
Table Duck: Online ordering for pickup or delivery at a restaurant in Germany. Supports complex user journeys powered by rich NLP and conversational UI. Integrates with a POS provider for order handling and PSP integration for payment handling.